Why do I get an error saying I haven’t authenticated when I try to search?

The most likely cause is that your browser is not enabled to support third-party cookies. ActivePrime’s products function as a third party within the Oracle CRM On Demand window, which will be blocked by some browsers’ security settings. You should either enable third-party cookies or flag https://*.activeprime.com as a trusted site in your browser. Learn how to enable third-party cookies in your browser here

Have more questions? Submit a request